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STORE POLICY

We founded L2ODESIGNS by Luthenya with one goal in mind: giving our customers a rewarding and enjoyable shopping experience.  We want you to be completely happy with your purchase.  If you are not satisfied with any product, you may return it for a refund of the purchase price, a store credit, or exchange for another product wthin 30 days of your purchase.

A Pile of Sweaters

OUR SHIPPING POLICY

How It Works

Thank you for visiting and shopping at L2ODesigns. Following are the terms and conditions that constitute our Shipping Policy. L2ODesigns charges a flat rate of $9 for shipping, absorbing greater shipping fees. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone. 

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OUR RETURN POLICY

To ensure a successful return, please make sure that your garment is in as-new condition. Refunds will be issued in the form of the original payment within 2 days of the receipt of the merchandise.

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